A. Privacy

Solution Process Engineering is happy you have visited our website and that you are interested in our company, our products, and our services. The protection of your personal data is very important to us and we strive to ensure that you feel safe and comfortable while visiting our Internet pages. We process and store the personal data collected during your visit to our Internet pages in compliance with applicable privacy law. Personal data are stored and processed in accordance with German data privacy laws. According to the Bundesdatenschutzgesetz (German Data Protection Act), you have the right to information free of charge about your stored data as well as the possible right to notification, blocking, or deletion of that data. Collection and processing of non-personal data Solution Process Engineering automatically stores information about accesses to this Website and to the Newsletter, and these accesses cannot be assigned to any specific person (examples of information collected include the Internet browser used, the operating system, the domain name, the number of visitors, the duration of visits, and the pages retrieved). This information is used by Solution Process Engineering to determine the attractiveness of the Website and the Newsletter and to continue to improve their content.

Collection and processing of personal data Personal data (for example, name, company, industry, role, address, telephone number, or e-mail address) is only stored by Solution Process Engineering insofar as you provide this information explicitly in the context of a contact, newsletter registration, order, questionnaire, or the like. Access to the newsletter and its content also involves the automatic storage of personal data. Please note that except in the context of orders placed in our Webshop, personal data is not transmitted in encrypted form and therefore no confidential information should be sent through the contact form. During order placement, however, your personal data is encrypted with SSL for transmission over the Internet. We use technical and organizational means to secure our website and other systems against the loss, destruction, access, change, or distribution of your data by unauthorized persons. Access to your customer account is only. The data that you transmit or we collect will exclusively be stored and processed for individual communication with you, for the processing of your requests, your orders, your individual support, to transmit product information, to adapt newsletter content to the recipient's interests, or to distribute service offers, and will only be disclosed to companies in the Solution Process Engineering Group or, if necessary, to trading companies engaged by Solution Process Engineering. Cookies Among other things, our website uses so-called "cookies" that are used to make our Internet presence more user-friendly, more effective, and more secure – for example, to accelerate navigation in our platform. Cookies also permit us to measure information such as the frequency of page calls and general navigation. Cookies are small text files that are stored on your computer system. We hereby notify you that some of these cookies are copied from our server to your computer system; these are so-called "session cookies". Session cookies are characterized by the fact that they are automatically deleted from your hard drive after the end of the browser session.

If your browser permits it, of course, you can reject cookies at any time or prevent their installation using the corresponding settings in your browser software; however, we do warn you that in this case you will not be able to use all functions of this website to their full extent. Facebook, social plug-ins Our Internet presence integrates so-called plug-ins for the social network Facebook.com (hereinafter called "Facebook"). Facebook is an undertaking of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. During each call to a website of our Internet presence that is equipped with such a plug-in, the plug-in permits the browser you are using to load and display the visual representation of the plug-in from the Facebook server. This informs the Facebook server which specific website in our Internet presence you are currently visiting. If you are a member of Facebook and are logged into Facebook during your visit to our Internet presence, Facebook can use the information sent by the plug-in to detect the specific website of our Internet presence you are currently visiting and will assign this to your personal user account on Facebook. If you then confirm one of the plug-ins, for example by clicking the "Like" button or entering a comment, this will be sent to your personal user account on Facebook and stored there. The information that you visited our Internet presence will also be transmitted to Facebook regardless of whether you confirm one of the plug-ins or not. To prevent the transmission and storage of data by Facebook about you and your Internet behavior, you must log out of Facebook before visiting our Internet presence. Facebook's data privacy notices include more detailed information about the collection and use of data by Facebook, your rights in this context, and the setting options available for protection of your privacy. User tracking Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will in no case associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. We hereby notify you that this website uses Google Analytics with the extension of IP anonymization and that therefore only abbreviated IP addresses are further processed in order to rule out direct personal identification.

Data collection and storage can be denied at any time, remaining effective for the future. You can find our contact address for this denial on our contact information page. Alternatively, you can use the deactivation add-on for Google Analytics if it is available for your browser. On some pages, we also use the analysis service WebTrends, which provides us with statistical data about the use of our Internet presence in anonymized form. We use products for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. We and WiredMinds employ cookies and/or Web beacons (also known as tracking pixels) on this Web site. We transfer the data we collect about you, which may also include personal data, to WiredMinds or WiredMinds gathers this data directly. WiredMinds is entitled to use information that you leave behind by visiting our Web sites to create anonymized usage profiles. The data collected shall not be used to personally identify visitors to this Web site without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect and store data in the future may be revoked at any time. Exclude from website tracking Information If you have additional questions about data privacy, please contact us. For questions about the collection, processing, or use of your personal data, or for notification, correction, blocking, or deletion of data or to revoke previous authorization.

B. Copyright

© Copyright Solution Process Engineering All rights reserved. All texts,graphics, animations, videos, sounds, and other content on this website, as well as their arrangement, are protected by copyright and other intellectual property law. Any use, reproduction, or modification of this content in other electronic or print publications, or other provision to third parties, is prohibited without the prior written approval of Solution Process Engineering. We hereby notify you that the content of this website may be subject to the copyright of third parties.

C. Liability

The content of this website and the information provided on it are carefully selected and regularly updated. Despite this, we cannot accept any liability for the timeliness, freedom from errors, or accuracy of the information contained. Any liability for damages resulting directly or indirectly from the use of this website is expressly denied, insofar as they are not based on malice or gross negligence. Solution Process Engineering retains the right to make changes or additions without prior notice.

D. Links

Our offering contains links to external websites of third parties on whose content we have no influence. We can therefore accept no liability for this external content. Responsibility for the content of linked pages always lies with the specific provider or operator of the pages. Linked pages are checked for possible legal violations at the time of linking. Illegal content was not in evidence at the time of linking. However, ongoing content checks of linked pages without specific points of suspicion of legal violation would not be reasonable. If legal violations are found, we will immediately remove such links.